Backup verification
Verify backups while the disaster-recovery administrator handles responsibilities from the vacant role.
VS A focused Fractional IT Support use case
An IT position is vacant. The work is not.
Vacancy Support gives your existing IT team experienced, short-term assistance while you recruit a permanent replacement.
Protect the team carrying the vacancy
Support the people covering the role—not the role itself.
When an IT employee leaves, the remaining staff usually divide the most critical responsibilities among themselves. Essential systems keep running, but their regular maintenance, documentation, and operational work begins to fall behind.
Ten560 takes defined day-to-day work off the team’s plate so its members have the capacity to cover the vacancy without creating another full-time position or committing to a long-term services agreement.
What the department gains
- A reliable senior IT professional for defined operational tasks
- Reduced workload pressure on the employees covering the vacancy
- Improvements to the documentation Ten560 works with, as needed
- A fresh perspective and practical recommendations at the end of the engagement
What stays unchanged
- The organization continues recruiting its permanent employee
- The existing IT team retains ownership of the environment
- The vacant position remains available to the eventual hire
Where Ten560 fits best
Experienced help for clearly defined corporate IT work.
Vacancy Support is designed for corporate IT operations, particularly Microsoft-centered environments. The strongest assignments require little or no discovery and can be delegated with a short explanation, an established procedure, or a clearly defined desired result.
Ten560 can also help improve a repeatable process or its documentation when the existing instructions need refinement.
Endpoint operations
Review Intune logs and routine endpoint issues while the endpoint administrator covers another part of the vacancy.
Scheduled administration
Perform server maintenance, storage reviews, access reviews, and other planned operational work.
Process execution
Follow an established procedure and improve the documentation as needed while completing the work.
The engagement
A practical bridge from departure to permanent hire.
The vacancy opens
The team identifies which responsibilities it must absorb until a replacement is hired.
Work is delegated
Ten560 takes on defined operational tasks that can be completed with limited discovery.
The team keeps moving
Regular work is less likely to become a growing backlog while recruiting continues.
The new hire arrives
Ten560 provides an organized handoff and steps away, with no continuing commitment.
Simple short-term structure
Enough consistency to help—without a long-term commitment.
Purchase a defined amount of experienced support without creating another full-time position.
Work is typically scheduled once or twice each week, with a two-hour minimum when a shorter session is appropriate.
The engagement can end with an organized handoff as soon as the permanent employee is in place.
For recruiting partners
Extend your value during the hiring process.
Vacancy Support gives recruiters an answer when a client needs help now but has not hired the replacement. Ten560 can support the client’s existing team while the recruiter preserves and continues pursuing the permanent-placement opportunity.
Start with the workload
What is falling behind while your team covers the vacancy?
Tell Ten560 which defined corporate IT tasks need attention and how long you expect the hiring process to take.