Ten560 service models
Two models for different kinds of IT support.
Fractional IT Support addresses short-term or one-time needs. IT Staff Augmentation provides predictable capacity for recurring monthly work. Both are designed to multiply the effectiveness of the existing IT team.
Understand the terminology
Match the model to the work.
The engagement pattern distinguishes Fractional IT Support from IT Staff Augmentation. The difference is whether the need is temporary or recurring.
Short-term support
Fractional IT Support
Part-time, nonrecurring senior help for projects, workload spikes, and temporary coverage gaps.
Understand Fractional IT Support → 02Recurring capacity
IT Staff Augmentation
Scheduled senior IT capacity for ongoing monthly tasks and repeatable technical processes.
Understand Staff Augmentation →Staff Multiplier is not a separate service model. It is the result Ten560 aims to create through both Fractional IT Support and IT Staff Augmentation: more capability, stability, and output from the existing IT function.
What staff multiplication means →How the models differ
Compare the service models.
| Service model | What it means | When clients use it | Ten560 value |
|---|---|---|---|
| Fractional IT Support | Part-time, nonrecurring help | Short-term needs, one-time projects, and coverage gaps | Immediate stability and execution |
| IT Staff Augmentation | Recurring monthly support | Ongoing tasks, patching, and repeatable processes | Reliable continuity and capacity |
Two models, one goal. Whether the engagement is temporary or recurring, Ten560 works to leave the team and environment stronger.
Not sure which model fits?
Start with the work that needs to be done.
Tell Ten560 what needs attention and whether the need is temporary or recurring. We will help match the engagement to the work.